Effective Date: June 30, 2026 | Last Updated: June 30, 2026
Consumer Action Law Group, operating in Arizona as “Lemon Lawyer AZ” (“we,” “us,” “our,” or the “Firm”), respects your privacy and is committed to protecting the personal information you share with us through lemonlawyeraz.com (the “Site”) and related communications, including phone calls, text messages, and online forms.
This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you. By using the Site or contacting us by phone, text, or web form, you agree to the practices described in this policy.
No Attorney-Client Relationship
Submitting a form, sending a text message, or calling our office does not create an attorney-client relationship. An attorney-client relationship is only formed after the Firm has reviewed your matter and both parties have signed a written representation agreement.
1. Information We Collect
A. Information You Provide Directly
- Name, phone number, email address, and mailing address
- Details about your vehicle purchase, dealer, lender, or the issue you’re contacting us about (e.g., odometer discrepancy, hidden damage, financing problems, vehicle defects, etc.)
- Any documents, photos, or records you upload or send to us
- Information shared during a phone consultation or text conversation
B. Information Collected Automatically
- IP address, browser type, device type, and operating system
- Pages visited, time on page, referring URL, and general click behavior
- Approximate geographic location (city/region level, based on IP address)
- Cookies and similar tracking technologies (see Section 4 below)
C. Call and Text Data
If you call the number on this Site, your call may be recorded and/or tracked using call-tracking technology for quality assurance, training, and marketing-attribution purposes. If you text us or submit a form requesting a callback, we collect the phone number and message content you provide.
2. How We Use Your Information
- To evaluate and respond to your potential case
- To contact you by phone, text, or email regarding your inquiry
- To schedule and conduct free consultations
- To improve the Site, our advertising, and the consultation process
- To comply with legal and regulatory obligations
- To measure the performance of our Google Ads and other marketing campaigns
We do not sell your personal information to third parties.
3. SMS / Text Messaging Consent
By providing your phone number and opting in (such as by checking a consent box or replying to a text), you consent to receive text messages from Consumer Action Law Group regarding your inquiry, scheduling, and case-related updates. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Consent to receive texts is not a condition of obtaining legal services, and mobile information is never shared with third parties or affiliates for marketing or promotional purposes.
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies — including Google Ads conversion tracking, Google Analytics, and call-tracking tools — to understand how visitors use the Site and to measure which ads and pages lead to phone calls and consultations.
| Technology | Purpose |
|---|---|
| Google Ads / Conversion Tracking | Measures which ads lead to calls or form submissions |
| Google Analytics | Tracks Site usage, traffic sources, and page performance |
| Call Tracking Numbers | Attributes phone calls to specific ads or pages |
| Functional Cookies | Remembers basic preferences and supports site functionality |
You can disable cookies through your browser settings; however, some parts of the Site may not function properly without them. You may also opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site, host data, manage advertising, or provide call-tracking/analytics services, under confidentiality obligations
- Co-counsel or referral attorneys, if your matter is referred or co-handled, with your knowledge
- Government authorities or courts, where required by law, subpoena, or legal process
- Successors, in the event of a merger, acquisition, or sale of firm assets
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices & Rights
- Opt out of texts: Reply STOP to any text message
- Opt out of marketing emails: Use the unsubscribe link in any email
- Access or deletion requests: Contact us using the information in Section 10 to request a copy of, or deletion of, your personal information, subject to our recordkeeping and legal obligations
- Do Not Track: The Site does not currently respond to browser “Do Not Track” signals
8. Children’s Privacy
This Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was most recently revised. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
- Phone: (833) 305-3467
- Email: hello@consumeractionlawgroup.com